Call Centers by Karagiannis Security Systems®
We install up to date call centers of VOIP technology. The benefits you get through our installation are:
- Line Transfer (from one user to another, even if he is not at the same place).
- Audio Introduction Messages.
- Hold with the sound clip you want.
- Promotional messages while on hold
- Automatic answering machine (with the possibility of e mail sent).
- Time Schedule of the Call Center Working Hours
- Callback (the center saves the calls that weren’t answered, so that when the same number calls back, it will get redirected to the user who got the initial call).
- Call History Control (call export on Excel or PDF).
- Record and audio the calls, anywhere you are
- Call Conference (many users can participate in one call)
- Email to sms
- Sms to email
- Fax to email
- Possibility of installing a call center device anywhere outside the company, as a part of it.
- Video Call
- Conference Device
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